Sales & Pre-Sales
do we install LeaseEagle®
operates completely via the Internet, with nothing to install on your
How long does it take to
get our LeaseEagle® account setup?
and configure the primary Customer Account is generally achievable
within 48-72 hours post execution of Subscription Agreement.
How do we get the data into the system?
A series of standardised Data Upload Templates means customers can
instantly upload their existing MS Excel spreadsheet files into their
long will it take to input the data into the system?
population and/or migration of portfolio data into LeaseEagle®
can be undertaken in-house by the Customer, through engagement of a
LeaseEagle Partner or by directly engaging the LeaseEagle®
Professional Services Team. The time taken to populate the data is
dependent upon, the depth of data capture/input, how many resources
are engaged and the availability of documentation. As a quick guide,
on average it will take 1 week per 40-50 stores to fully abstract,
input and review the data.
Training is provided for new Customers?
Initial training is
included for Administrators and Users of LeaseEagle®
at a fixed cost, depending upon the location of the training, the
number of attendees and also the various modules subscribed by the
Customer. Initial training will generally take no longer than 10-15
hours for Administrators and less for all other Users.
What support do we get with our LeaseEagle®
At LeaseEagle® we understand
the need to have the system perform for you. As a Customer you will
have FREE email access to the Synetek Helpdesk for the life of your
subscription, in addition to FREE telephone support for the first 90
days. UNLIMITED Premium Support can be procured at anytime during
your subscription licence period.
LeaseEagle® need to be customised for us?
Although a Cloud based solution LeaseEagle® has been
developed with a high degree of System and Customer configuration,
resulting generally in the need for little or no Customisation from
retail and commercial tenants.
LeaseEagle® be customised for us? Although not
required to fully operate LeaseEagle® it is not uncommon for
Customers to want to extend the time and cost saving benefits they
receive through using the application into other areas of their
business. Should additional functionality or modules be required
existing Customers can access Synetek’s Product Co-development
Program (PCP), commonly saving tens of thousands of dollars in
project costs to deliver fully integrated features for LeaseEagle®.